OVERVIEW
A global dairy manufacturing organization specializing in milk and high-protein beverage production sought to modernize its operational data collection and reporting processes across multiple facilities.
The organization required a scalable, standardized solution to replace manual and fragmented workflows.
THE CHALLENGE
The client faced several challenges with their existing processes:
• Reliance on manual, paper-based forms and inconsistent digital tools
• Limited visibility into asset reliability and operational performance
• Lack of standardized reporting across sites and teams
• Inefficient workflows for diagnostics, approvals, and documentation
• Difficulty managing asset data, parts lists, and OEM updates in a centralized system
The client needed a unified digital solution to improve data accuracy, streamline workflows, and enable real-time visibility into operations.
• Reliance on manual, paper-based forms and inconsistent digital tools
• Limited visibility into asset reliability and operational performance
• Lack of standardized reporting across sites and teams
• Inefficient workflows for diagnostics, approvals, and documentation
• Difficulty managing asset data, parts lists, and OEM updates in a centralized system
The client needed a unified digital solution to improve data accuracy, streamline workflows, and enable real-time visibility into operations.
THE SOLUTION
DASH Engineering partnered with the client to design and implement a comprehensive digital forms and reporting system using the Ignition Perspective platform.
Centralized Reliability Digital Reporting
- Defined and documented business and functional requirements for a centralized reliability reporting system
- Designed system behavior, workflows, and user interactions aligned with operational needs
Digital Forms Expansion & Enhancement
- Developed new digital forms (including Factory Acceptance Testing forms)
- Enabled flexible form configurations to support diverse operational use cases
Advanced Functionality & System Features
- Dynamic Asset Management: Ability to add or remove assets directly within forms
- Parts & Documentation Management
- Expanded Data Capture
Automated Reporting & Notifications
- Developed automated PDF report generation for all digital forms
- Standardized report formatting for consistency across operations
Role-Based Access & Workflow Approvals
- Designed and implemented role-based access control (RBAC)
- Defined user roles for form creation, review, and approval
- Built structured approval workflows aligned with operational processes
THE IMPACT
The client now operates with a unified, flexible digital system that streamlines workflows, enhances data visibility, and supports ongoing digital transformation across its manufacturing network.
